PRIVACY POLICY

We collect information you provide directly: name, email, phone number, restaurant name, and Clover POS credentials for integration. We also collect call recordings, transcripts, and order data processed through our AI voice agent to deliver and improve our service.

Your information is used to: operate and maintain your Happy Voice AI phone agent, process and sync orders with your Clover POS, send SMS confirmations to your customers, generate call analytics and reports, improve our AI voice models, and communicate service updates.

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, SOC 2 Type II compliance, and regular third-party security audits. Call recordings and transcripts are stored in encrypted, access-controlled environments.

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, opt out of marketing communications, export your data in a portable format, and withdraw consent at any time.

We retain your account data for the duration of your subscription. Call recordings and transcripts are retained for 90 days by default (configurable in settings). Upon account deletion, all personal data is purged within 30 days.

For any privacy-related questions or to exercise your data rights, contact our Data Protection Officer at privacy@happyvoice.ai or write to: Happy Voice Inc., Privacy Team, 548 Market St, San Francisco, CA 94104.